NBB Recycling Customer Portal
Short Description
A custom-built customer portal for NBB Recycling that streamlines order management, document access, and customer communication. The platform provides secure self-service access to delivery notes, invoices, quotations, account information, and order history while reducing manual administrative work.
Background
NBB Recycling serves construction companies, municipalities, and commercial customers that require quick access to orders, delivery documents, and recycling services. Managing customer requests manually through phone calls and emails slowed down operations and increased administrative workload.
The goal was to develop a secure digital customer portal that gives customers 24/7 access to their business information while improving operational efficiency.
Our Approach
We designed and developed a modern web portal tailored to the company's business workflow. The solution integrates customer authentication, document management, account information, and order tracking into a single, easy-to-use dashboard.
Development Process
Planning
Business workflow analysis
Customer journey mapping
Dashboard UI/UX design
Development
Secure customer authentication
Delivery note and invoice management
Order history and tracking
Customer account management
Admin dashboard
Responsive design
Deployment
Security testing
Performance optimization
Cross-device compatibility
Production deployment
Results
The customer portal significantly reduced manual customer support while providing instant access to business documents and account information.
Key Features
Secure Customer Login
Customer Dashboard
Order History
Delivery Note Management
Invoice Management
Quotation Management
Account Management
Document Download
Role-Based Permissions
Admin Dashboard
Mobile Responsive
Fast & Secure Performance
Technologies
Laravel • React.js • MySQL • REST API • Tailwind CSS • AWS • Nginx
Industry
Recycling • Construction Materials • Waste Management
Services
Web Application Development Customer Portal Development Dashboard Development Backend Development API Integration UI/UX Design Business Process Automation